Terms and Conditions
Shipping information Delegate program
Once you have placed and paid for your order, you will immediately receive an email confirmation with the personal and paid program components of the Delegate program that you have ordered. This is your proof of payment. This will take you, along with your ID, to the first part of the Delegate program you booked. There is the Enchantment Delegate employee who will guide you and the other participants in the program and provide access to the various program components. Before that time, you will receive detailed information from the Enchantment Delegate employee by email.
Terms of delivery Delegate program
Conditions Ticket sale Delegate program Festival De Betovering (housed in Stichting De Betovering).
All offers, (program) announcements, announcements or other information and quotations provided by De Betovering or by third parties are without obligation. The Enchantment accepts no liability for any errors in announcements, offers, announcements or other information and quotations made by De Enchantment and by third parties to the visitor, or for errors made in the (pre-) sale of tickets by third parties, including the so-called presale addresses.
If requested, the visitor is at all times obliged to show his admission ticket and any card entitling to a discount on this admission ticket to officials of De Betovering and participating locations who are recognizable as such. The admission ticket must in any case be presented upon entering the room where the performance takes place.
Unfortunately, even in case of force majeure, we cannot refund the ordered tickets for cancellations shorter than two weeks before. We can, however, process cancellations for food and taxis up to 24 hours before the start and refund the costs incurred. Registered cards for the Delegate program can be removed from the professional field by the purchaser, after approval by De Betovering. The visitor is only entitled to a refund of the entire purchase price of the performance in question (or, if desired, admission tickets for another performance) if the performance is canceled on the part of De Betovering. The Enchantment reserves the right to cancel performances no later than the start time. If a performance is canceled, De Betovering will, if possible, inform the visitor personally as soon as possible by e-mail or telephone.
Privacy
The contact details you provided with your order of the Delegate program will not be made available to third parties. They are used by The Enchantment to inform you about details of this year's Delegate program, and to alert you to it next year if a Delegate program comes along. If you do not appreciate an announcement next year, you can indicate this. Your contact details will then be removed from our database within one month after the festival has ended.
